Apple says it will replace iPhone Duo handsets with screen problems
Apple has announced it will replace units of its new foldable iPhone Duo following reports of screen defects and hardware issues. The company is addressing complaints regarding lines on the display and mechanical noises, marking a challenging start for the device.
Why it matters
As Apple's first entry into the foldable market, these early hardware failures could impact consumer trust and the company's competitive standing against rivals like Samsung.
Image source, Justin Lokos/X Image caption, One user said Apple had helped him to replace his faulty Duo unit
Apple says it will replace iPhone Duo handsets that have developed problems with their screens just days after the highly-anticipated smartphone went on sale.
Photos posted by social media users show lines that appeared on the screens of the technology giant's first ever foldable device , which has a starting price of £1,999 ($2,668) in the UK.
Apple said it is aware of "an issue impacting the inner display on a small number" of units and urged affected users to contact the company for a replacement.
Also covering this story
16 other newsrooms covered this event. We read each version separately.
Instagram Launches Apple TV App With Reels and More
Now you can watch Instagram Reels on your Apple TV
Instagram Apple TV app launches: 3 things you can watch
iPhone Duo Teardown
iPhone Duo owners report cracks in Apple’s first foldable handset
What does Apple’s first foldable iPhone mean for the market?
Early user reports of iPhone Duo mishaps see cracked screens and faulty pixels
Apple’s foldable iPhone hits stores with $2,000 price tag and scarce supply
Some iPhone Duo screens are already failing
Duolingo goes apple picking with cheeky iPhone Duo stunt
Early iPhone Duo buyers report inner display damage caused by a potential hinge defect
Uh oh, it sounds like the iPhone Duo keeps cracking and users aren’t happy about it
Some iPhone Duo Models Are Breaking. iFixit’s Teardown Might Explain Why
Hinge damage suspected to be behind iPhone Duo screen cracks - AppleInsider
The iPhone Duo Likes & Dislikes After 4 Days Of Real World Use - Forbes
Here's What It Costs To Repair Apple's $1,999 iPhone Duo Without AppleCare Plus
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in