Watch: How the Microsoft outage affected North America

A global Microsoft outage disrupted services like Teams and Outlook across 70 countries, though the company clarified it was not a cyberattack. The report also covers various secondary news items, including political developments in the U.S. and international incidents.
Why it matters
The outage highlights the fragility of global digital infrastructure and the reliance of modern businesses on centralized cloud services.
A critical Microsoft outage has affected millions of people across more than 70 countries, with users reporting disruptions to services like Teams, Outlook and AI assistant Copilot. Microsoft has apologized for the global disruption, linking it to a technical issue and "not related to cyber or AI/agents". While the company stated it is seeing improvements in email delivery, users may still experience "intermittent issues" as the company continues its recovery efforts. The BBC's Nadine Yousif explains how the outage has affected North America.
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Headlinne story · 8 newsrooms
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