Microsoft reports progress in reviving some services amid global outage disrupting businesses, governments
Microsoft is working to restore global services following a major, multi-day outage that disrupted government agencies, airlines, and businesses worldwide. The company reports gradual improvements in North America and Europe, noting that the issue stemmed from server problems rather than malicious activity.
Why it matters
The incident highlights the systemic risks associated with global reliance on a small number of cloud infrastructure providers for essential daily operations.
The company said server issues were behind the incident that also affected its Copilot AI assistant and that a broader rollout of software fixes was starting to stabilize the system. It said it was not aware of any malicious activity.
The Redmond, Wash.-based company said it was trying different ways to identify the cause of the problem and get its servers back online, using "a measured approach to identify and repair affected infrastructure."
Microsoft said in a new update that it was seeing "broader improvements" in North America and much of Europe.
No timeline for when Microsoft's multi-day outage might be fully fixed, company says
How Microsoft's global outage is affecting some Montreal services
Outlook and Teams are two of the most widely used workplace applications, with hundreds of millions of users. The outage prevented people from performing essential functions such as sending emails, managing calendars and hosting virtual meetings.
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