iPhone Duo's inner screen cracking issue: Apple tells stores what to do

Apple has issued new instructions to its retail stores and authorised service providers on how to handle reports of inner display cracking on the iPhone Duo. The company has asked technicians to inspect affected devices and repair or replace them based on its standard service procedures. The move comes as reports of screen damage continue to surface among some early buyers of Apple's first foldable iPhone.According to a report by MacRumors, the guidance was shared with Apple Stores and authorised service providers in an internal memo this week. Apple has described the problem as affecting only a small number of iPhone Duo units. It had earlier advised customers experiencing display issues to contact AppleCare for a replacement.