Apple Stores reportedly got a memo about iPhone Duo screen cracks.
Apple has issued an internal memo to technicians regarding screen cracking issues on the iPhone Duo. Reports suggest the damage may be caused by the device's flexible screen interacting with the hinge mechanism.
Why it matters
Official guidance from Apple confirms a hardware defect that could impact consumer trust and warranty repair volume.
MacRumors says that the instructions for technicians are straightforward, but “the fact that Apple issued an internal memo suggests the issue is widespread enough to warrant official guidance.”
Also covering this story
5 other newsrooms covered this event. We read each version separately.
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Apple Alerts Stores to iPhone Duo's Display Cracking Issue - MacRumors
iPhone Duo's inner screen cracking issue: Apple tells stores what to do
Samsung now mocks Apple iPhone Duo with crackgate memes too
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