Xbox App Ends on 2020 Samsung TVs as Cloud Hour Limits Near
Microsoft is ending Xbox Cloud Gaming support for 2020 Samsung Smart TVs starting November 3 due to technical incompatibility. Additionally, the company is introducing monthly hour limits for Game Pass cloud gaming subscribers to manage rising operational costs.
Why it matters
This reflects the growing economic challenges of maintaining cloud-based gaming services and the planned obsolescence of older smart hardware.
Owners of 2020 Samsung Smart TVs who activated the Xbox app are receiving an email from Microsoft telling them support ends on November 3. The message reads: "Starting 3 November, the XBOX app will no longer be supported on 2020 Samsung Smart TVs as updates to the technology that powers XBOX Cloud Gaming are no longer compatible with the operating system version available on these models."
The email says 2021 models and later keep the app, so only the 2020 model year is affected. It points affected owners to newer supported Samsung TVs and other devices, and it does not name the technology change behind the decision.
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