Woman forgets $32k valuables on SBS Transit bus; employee pays cab fare to help recover them
An SBS Transit employee helped a passenger recover a bag containing $32,000 in cash and jewelry by paying for her taxi fare to the retrieval location. The passenger later expressed her gratitude by reimbursing the employee and sending a letter of appreciation.
Why it matters
This story highlights acts of kindness and integrity in public service, fostering community trust in transit operators.
After a passenger accidentally left her bag containing $32,000 worth of cash and jewellery on a bus, an SBS Transit staff member went the extra mile by paying for her taxi fare so she could retrieve it.
A Facebook post by SBS Transit Ltd on Wednesday (July 22) recounted the incident where the passenger, identified only as Mrs K, had accidentally left her bag on bus service 853 earlier this month after alighting at a bus stop.
She then approached the staff at Ang Mo Kio Interchange for help after realising what had happened.
According to the post, the bag contained, among other things, the passenger's passport, $2,000 cash and $30,000 worth of gold jewellery meant for her daughter's wedding.
As bus service 853 is operated by Tower Transit Singapore, senior assistant interchange supervisor Nithyananthan Palne (Nathan) immediately contacted the operator to locate the missing bag.
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