Why some people rehearse what to say before phone calls, according to psychology

You need to call your doctor to book an appointment, ask a colleague for an update or speak to a customer care executive. Before dialling, you mentally practise the first sentence. You think about what the other person might ask, how you should respond and how to end the conversation without making it awkward. Sometimes, you rehearse the same opening line several times before finally pressing the call button. For some people, this is simply a way to organise their thoughts. For others, it may reflect discomfort with unpredictable conversations, a fear of being misunderstood or concern about how they will come across. The reasons can vary, and rehearsing a phone call does not automatically mean someone is anxious.They may want to feel prepared for an unpredictable conversationUnlike a text message, a phone call gives you little time to edit your words.