Why should I have to pay more for buses if I don't use a smartphone?
A reader expresses frustration over the 'digital divide' in public transport, where cheaper fares are only accessible via smartphone apps. The author argues that this penalizes those who do not use smartphones or prefer non-standard operating systems.
Why it matters
It highlights the social exclusion caused by the mandatory digitization of essential public services.
‘I am spending £264 extra over the course of a year simply for not using a phone that this specific app is designed for.’ ‘I am spending £264 extra over the course of a year simply for not using a phone that this specific app is designed for.’ Bus fares Letters Why should I have to pay more for buses if I don’t use a smartphone? Owen Fraser responds to an article by Anna Tims on the price schoolchildren without smartphones pay on buses
I applaud Anna Tims for her article ( Schoolchildren without smartphones penalised with higher bus fares, 26 September ), raising the need for a unified approach on this issue to properly tackle the ill effects of such technology on children in the classroom and beyond.
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