Why Normal People Aren’t Using AI Agents
Industry leaders are questioning why AI agents have failed to gain significant traction with the general public despite massive investment. While tech insiders remain optimistic, current adoption rates for agents remain negligible compared to standard chatbots.
Why it matters
It highlights a potential disconnect between Silicon Valley's R&D priorities and actual consumer demand for AI-driven automation.
“Hot take … isn’t it kinda crazy that nobody is really using AI Agents,” Josh Miller, CEO of The Browser Company, wrote in a viral X post this week. “Theoretically, the tech is ready for AI agents to totally transform how we work and live our lives … but alas the general public dgaf” (doesn’t give a fuck).
Miller’s agentic epiphany resonated with many in Silicon Valley, where people are broadly bewildered by the fact that the general public doesn’t seem to care about its latest obsession. Miller told me in an interview on Wednesday that he fired off his post while half asleep during a family trip to Europe, but he stands by it. He says the industry needs to focus on building agent products that people actually want.
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