Why hospitals are moving from SHA portal to HMIS, Duale explains
Health Cabinet Secretary Aden Duale has announced a transition from the Social Health Authority (SHA) portal to hospital-based Health Management Information Systems (HMIS) in Kenya. The move is designed to reduce administrative duplication and improve patient waiting times by integrating healthcare data systems.
Why it matters
Streamlining digital health infrastructure is critical for improving service delivery and operational efficiency in public healthcare systems.
Health CS Adan Duale during the 6th PharmaReg & MedDevReg AfriSummit 2026 on September 28, 2026. /HANDOUT Health Cabinet Secretary Aden Duale has clarified the transition from the Social Health Authority (SHA) provider portal to hospital-based Health Management Information Systems (HMIS), saying the change is aimed at reducing duplication and improving healthcare delivery.
In a press statement issued on Friday, October 2, 2026, Duale said the Digital Health Agency (DHA) had provided the SHA portal since the establishment of SHA to support healthcare providers in submitting and transmitting claims.
However, hospitals have been required to use both their own HMIS and the SHA portal. According to Duale, this has created additional administrative work and, in some cases, contributed to longer processing and waiting times for patients.
The transition is intended to make the hospital HMIS the primary system for managing healthcare services and related information.
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