Why family’s travel insurance claim was denied after flight cancellation
A New Zealand family had their travel insurance claim denied after their flight was cancelled due to 'operational requirements' rather than mechanical or weather-related issues. The Financial Services Ombudsman confirmed that most policies exclude such cancellations, leaving travelers responsible for replacement costs.
Why it matters
This serves as a cautionary tale for international travelers regarding the specific limitations and fine print of travel insurance policies.
The Financial Services Ombudsman Scheme is reminding Kiwis heading abroad to read their travel insurance policy after a family's claim was recently denied after their flight was cancelled.
The article provides factual information about insurance policies and consumer rights without bias.
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