Why did CCI clear Zomato’s platform fees and delivery charges of ‘abuse of dominance’ charges? | Explained
The Competition Commission of India has cleared Zomato of 'abuse of dominance' charges regarding its platform fees and delivery charges. The regulator found no prima facie violation of the Competition Act following a consumer complaint.
Why it matters
The ruling provides clarity on the pricing practices of major food delivery platforms and their regulatory standing in the Indian market.
The story so far: The Competition Commission of India (CCI) on Thursday (July 24, 2026) closed a complaint against Eternal Ltd , holding that no prima facie case of abuse of dominance was made out in relation to the platform fees and pricing practices on its food delivery platform, Zomato. In its preliminary assessment, the Commission found no violation of the Competition Act, 2002 (2002 Act), in the company’s pricing practices, including platform fees, delivery charges and the difference between menu prices charged by restaurants and the prices displayed on the app. Eternal Ltd is the parent company of food delivery platform Zomato and quick commerce platform Blinkit.
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