Business Insider·4 min read·easy

Why am I so mean to my AI?

Why am I so mean to my AI?
✦AI Summary

A columnist explores their tendency to be verbally abusive toward AI chatbots when the tools fail to meet expectations or provide poor results. The piece discusses the psychological disconnect in treating AI with hostility while noting new safety policies from companies like Anthropic regarding user behavior.

Why it matters

It raises questions about human-AI interaction norms and the potential for companies to implement 'behavioral' guardrails for users.

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I find myself channeling my inner Gordon Ramsay when talking to my AI. FOX Image Collection via Getty Images I'm often very rude to AI chatbots — especially when they get things wrong. Anthropic, meanwhile, is banning "sustained and needless abusive or cruel behavior" to Claude. Am I going to be the first on the list of who AI kills first when it reaches AGI? Oops! Anthropic is banning "sustained and needless abusive or cruel behavior" to its AI models. Uh oh. This is bad news for me, a person who is frequently very mean to AI chatbots. Anthropic says the rule is for "extreme cases, where users repeatedly act cruelly toward our models, with no discernible purpose." Voicing frustration or pushback is still par for the course, according to the new rules .

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