Who says AI's killing services! An opportunity to open lakhs of new clients, jobs

Romal Shetty is betting that AI will give Deloitte so much more work that it will need thousands of additional employees. The opportunity, he says, lies in reaching customers that the firm, one of the world's largest professional services networks, could never afford to serve before. We met the CEO of Deloitte South Asia in his Bengaluru office, overlooking the city's racecourse and one of its biggest golf courses.He's a cricket fan, and there's signed memorabilia around his office. Shetty has little time to play these days. And the conversation quickly turns from cricket to the future of consulting.Deloitte's India practice plans to add about 50,000 people by 2030, on top of the current humongous workforce of 1.5 lakh (30% of worldwide strength), of which 1 lakh serve global markets in areas like consulting, tech services, analytics, audit and tax services.