We'll make Air India great again: Gebremariam
Tata Sons chairman N Chandrasekaran has outlined a new strategic vision for Air India, focusing on safety, financial sustainability, and customer trust. Incoming CEO Tewolde Gebremariam has pledged to revitalize the airline, drawing inspiration from turnaround efforts at Ethiopian Airlines.
Why it matters
As a major national carrier, Air India's operational success is critical to India's aviation sector and the broader economic reputation of the Tata Group.
NEW DELHI: "Focus on safety, financial stability, winning trust of passengers and offer a consistent customer experience." Tata Sons and Air India chairman N Chandrasekaran Monday set the objectives for the airline and its new boss in a town hall with the carrier's outgoing and incoming MDs and CEOs Campbell Wilson and Tewolde Gebremariam, respectively. Taking a leaf from Trump's MAGA, Gebremariam promised to "make Air India great again" as the airline tries to come out of some serious turbulence.Chandra acknowledged that the last 18 months had been particularly challenging for the airline due to geopolitical disruptions, airspace closures, fuel volatility and the deadly Ahmedabad crash. "For me, bringing Air India back to the Tata Group is one of the most important milestones of my career... AI belongs to a billion people....
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