Visa plugs its payment network into ChatGPT, letting AI agents shop and pay for users
Visa has integrated its payment network directly into ChatGPT, allowing AI agents to independently complete transactions for users. This move expands AI capabilities from simple product recommendations to full-service automated shopping.
Why it matters
This represents a significant shift in e-commerce, moving toward autonomous AI-driven consumerism that could fundamentally change how retail transactions are processed.
Betting that people will soon grow more comfortable having artificial intelligence agents shop for groceries, plane tickets or diapers on their behalf, payments giant Visa said Wednesday that it has embedded its payment network inside of ChatGPT, empowering the chatbot to independently shop and complete transactions. It means AI agents can not only recommend products but complete the purchase on the user’s behalf at potentially any merchant that accepts Visa. The payment network s previous attempts at this technological leap were confined to a single retailer or a small set of enrolled merchants.
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