Victims of disgraced funeral boss 'unable to get refunds'
Victims of disgraced funeral director Robert Bush are struggling to receive refunds for fraudulent funeral plans after he was convicted of multiple offenses. The court heard testimony from families who lost thousands of pounds to the business, which also faced allegations of mishandling remains.
Why it matters
The case exposes a failure in consumer protection and banking refund policies for victims of large-scale fraud in the funeral industry.
Image source, Nick Lewis Image caption, Robert Bush's sentencing hearing at Hull Crown Court has heard from more than a hundred families
Some victims of disgraced undertaker Robert Bush have not been refunded for fake funeral plans he sold them, a court has heard.
The 48-year-old defrauded 172 people over 11 years to the tune of £562,000, Hull Crown Court was told.
He previously admitted 67 offences in relation to his business, Legacy Independent Funeral Directors in Hull, including failing to bury and cremate people, theft from 12 charities, fraudulent trading in funeral plans, and fraud.
On the fourth day of his sentencing hearing, one woman said her parents, who paid £2,649 each for funeral plans, were not alive "to see the justice they deserved". Another said she had not been refunded £5,000 for two policies.
This story contains details some might find distressing.
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