Verizon sent man a refurbished phone with MDM, then deleted his data remotely
A Verizon customer received a refurbished Samsung phone that was still linked to a corporate Mobile Device Management profile, allowing the company to remotely wipe his personal data. Verizon is currently investigating the error.
Why it matters
This incident raises serious concerns about data privacy and the quality control processes used by major telecommunications companies when refurbishing devices.
Verizon horror story Verizon sent man a refurbished phone with MDM, then deleted his data remotely Failure raises questions about how Verizon prepares refurbished phones for new users.
The article reports on a specific consumer complaint and includes the company's acknowledgement of the issue.
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