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Times of India·2 min read·medium

UP horror: Man assaults delivery agent over ‘small’ delay, arrested

R
RAHUL SINGH
UP horror: Man assaults delivery agent over ‘small’ delay, arrested
✦AI Summary

A delivery executive was allegedly assaulted by a bank manager in Meerut following a dispute over a minor delivery delay. The incident was captured on CCTV, leading to the arrest of the accused.

Why it matters

It highlights the growing concerns regarding the safety and working conditions of gig economy workers in India.

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MEERUT: A 22-year-old quick-commerce delivery executive was allegedly assaulted by a customer in Meerut’s Ganga Heights society on Friday night after an argument over a delay of a few minutes in delivering an order. The accused, Yaman Kansal, 34, a branch manager with UCO Bank, was arrested on Saturday after the worker filed a complaint and CCTV footage of the incident was widely shared.The victim, Amit Yadav, said he had been working part-time as a delivery agent for about a year while pursuing his studies. According to him, the dispute began when Kansal called to complain that the order was late. “I told him that the order was delayed by only around five minutes. He argued it was already 15 minutes late.

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