UK workers spend nearly £1 billion of their own money on AI for work, Deloitte finds
A Deloitte survey reveals that UK workers are spending nearly £1 billion annually of their own money on AI tools to improve productivity. The report highlights a trend of 'shadow AI' usage where employees adopt technology faster than their employers provide it.
Why it matters
Highlights a significant shift in workplace dynamics and the growing reliance on AI, signaling a need for corporate policy and security guardrails.
LONDON, Sept 16 (Reuters) - One is six workers in Britain is paying for an AI tool to help them do their job, at a total cost of nearly £1 billion ($1.4 billion) a year of their own money, according to research published by Deloitte on Wednesday.
• The inaugural GenAI Workforce Survey found that two thirds of workers had tried AI tools such as ChatGPT, Claude, Google Gemini and Microsoft Copilot, and nearly a quarter were using them daily in their jobs.
• Workers were adopting AI faster than their employers were making tools available, the responses suggested.
• Some 31% of people surveyed were using GenAI without their employers' knowledge — known as shadow AI — and 17% were paying to use at least one GenAI tool themselves for work.
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