Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm
Uber drivers across Europe have launched a class-action lawsuit against the company, alleging that its AI-driven pay-setting algorithm is opaque and exploitative. The drivers claim the system monitors their behavior to minimize earnings, breaching privacy and labor standards.
Why it matters
This case represents a growing legal trend regarding the accountability of algorithmic management and the protection of gig economy workers.
Mohammed Shirwa, an Uber driver from Rotterdam, claims Uber’s pay-setting mechanism preys on weakness. Mohammed Shirwa, an Uber driver from Rotterdam, claims Uber’s pay-setting mechanism preys on weakness. Uber Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm Landmark lawsuit claims tech company’s pay-setting system has breached privacy laws and pushed down earnings
Prefer the Guardian on Google Uber drivers have launched a landmark legal action against the ride-hailing company claiming they live in “constant fear” of a “soulless” algorithm it uses to set pay and allocate jobs.
Drivers from the UK, the Netherlands and other countries have joined the compensation claim that could run into billions of dollars. It alleges an AI-powered pay-setting system breaches data protection laws and pushes down their earnings.
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