Article may be outdated

This article is 13 days old. Some details may have changed since publication.

Business Insider·3 min read·easy

Uber driver says these 3 behaviors will get passengers a 1-star rating

Uber driver says these 3 behaviors will get passengers a 1-star rating
AI Summary

An Uber driver shares that he automatically gives a 1-star rating to passengers who keep him waiting without explanation. He also notes that he filters out riders with ratings below 4.9, highlighting the importance of passenger etiquette in the gig economy.

Why it matters

It sheds light on the often opaque rating systems used by ride-sharing platforms and how they influence service availability for users.

Dive DeeperCreate a free account to unlock

Gemini/ChatGPT Uber driver Levi Spires says making him wait without explanation is an automatic one-star rating. Riders don't need to make conversation to impress him; offering a simple hello goes a long way. He says he tends to filter out riders rated below 4.9. Nothing annoys Uber driver Levi Spires more than a passenger who makes him wait. Riders don't have to make conversation or tip to earn five stars from Spires, who said he gives most passengers the top rating. If a rider keeps him waiting without an explanation or apology, that's different. "That's a 1-star automatic every time," said Spires, who has completed more than 16,000 trips in over six years driving mostly around Syracuse, New York. He's also built a following around his experience behind the wheel, producing a podcast, videos, and social media content about earnings and passenger behavior.

Continue reading on Headlinne

Create a free account to read the full article.

Read full article →
businesstechnologysocial justice

Get smarter about the news

Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.

Create free account

Already have an account? Sign in