The Straits Times·3 min read·medium

True Fitness, True Yoga closure leaves Singapore customers in the lurch

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Ann Neo, Ann Chen, Chor Khieng Yuit, Calista Wong
True Fitness, True Yoga closure leaves Singapore customers in the lurch
AI Summary

True Fitness and True Yoga in Singapore have abruptly closed due to financial difficulties and market competition, leaving many members without refunds for prepaid packages. Liquidators are currently managing the company's liabilities and customer claims.

Why it matters

The sudden closure highlights consumer vulnerability in long-term service contracts and the volatility of the fitness industry.

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The facade of the shuttered True Fitness outlet at Great World City on Sept 11.

Listen Summarise True Fitness and True Yoga in Singapore closed abruptly owing to financial losses and market competition, leaving many members uncertain about refunds for unused memberships. Customers reported losses exceeding $63,000, with some having paid lifetime memberships and annual fees, while staff and instructors were also caught off guard by the sudden shutdown. The parent company, True Singapore Group, faces significant liabilities and is undergoing liquidation, with provisional liquidators managing claims and next steps for affected members and employees. AI generated

SINGAPORE – When True Fitness member Yang showed up for her yoga class at the chain’s Great World outlet on the afternoon of Sept 11, she was surprised to find the entrance shuttered and a crowd of bewildered members – just a day after her last visit.

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