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Ars Technica·3 min read·medium

TreeSize won't renew perpetual-license support unless users subscribe

Scharon Harding
TreeSize won't renew perpetual-license support unless users subscribe
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JAM Software is restricting support and updates for perpetual licenses of its TreeSize software, requiring users to move to a subscription model. This change has drawn criticism from users concerned about losing access to software they previously purchased.

Why it matters

The shift highlights the ongoing industry trend of moving from perpetual software ownership to subscription-based models, often causing friction with long-term customers.

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software TreeSize won’t renew perpetual-license support unless users subscribe “Current economic conditions” have shifted TreeSize’s business model.

76 A marketing image for TreeSize. Credit: TreeSize A marketing image for TreeSize. Credit: TreeSize Text settings Story text Size Small Standard Large Width * Standard Wide Links Standard Orange * Subscribers only Learn more Minimize to nav The company behind the disk space analyzer TreeSize has irked some users by no longer offering support or updates for perpetual licenses beyond their maintenance period unless customers subscribe. Further frustration has come from JAM Software’s long-standing policy of not providing license keys or installers to TreeSize perpetual license holders after that support period ends.

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