Traffic police to set up 15 centres for to help motorists clear pending e-challans

The Greater Chennai Traffic Police (GCTP) will operate 15 special call centres across the city from September 21 to 30 to help motorists check and clear pending e-challans issued for traffic violations.

The initiative has been launched as several motorists are unaware of e-challans generated through systems such as automatic number plate recognition (ANPR) cameras and the traffic regulation observation zones system. The police said some motorists also hesitate to open links received from the Ministry of Road Transport and Highways, suspecting them to be fraudulent.

The centres will be open from 9 a.m. to 7 p.m. during the 10-day period. Police personnel will contact motorists and inform them about pending challans, send bulk SMS alerts, and provide details of pending challans and fine amounts to people making inquiries either over the phone or in person.