Trader Cheated Of Rs 16 Lakh, Fraudster Exploited Amazon's Return Policy

A Mumbai-based trader was defrauded of Rs 16 lakh by individuals who exploited Amazon's return policy by replacing expensive electronics with junk items. Police have registered an FIR and are investigating a suspected racket operating across multiple cities.
Why it matters
This case highlights vulnerabilities in e-commerce return policies and the growing sophistication of organized retail fraud.
A Mumbai-based seller was defrauded of Rs 16.28 lakh by an accused who exploited the online shopping platform Amazon's return policy. A First Information Report (FIR) has been registered at the Ghatkopar police station.The 60-year-old complainant has been running his business on Amazon for the past five years. This fraud occurred through various orders between June 20, 2025, and August 13, 2026.The accused ordered 62 expensive gadgets and, upon receiving delivery, submitted a fake return request to Amazon.
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