TikTok Says ‘Moderator Error’ Kept Perez Hilton Livestream Up
TikTok faced backlash after a livestream by Perez Hilton featuring self-harm remained active for an extended period due to a 'moderator error.' While the platform claims automated systems flagged the content, the delay in removal has sparked questions about the efficacy of their moderation protocols.
Why it matters
The incident highlights ongoing concerns regarding the safety of social media platforms and the reliability of their content moderation systems during crises.
The stream—which TikTok claims lasted around 15 minutes—prompted concern from horrified viewers, who immediately contacted the police. But it also raised questions about how TikTok could have allowed the stream to continue for so long without intervention.
TikTok spokesperson Jamie Favazza told WIRED via email that TikTok’s automated moderation systems flagged the livestream minutes after it started, but a “moderator error” caused a delay in its removal as well as the account’s subsequent ban. Favazza also shared that TikTok contacted law enforcement shortly after the livestream was flagged.
The platform did not respond to follow-up questions regarding the nature of this moderator error or exactly how long the error delayed the removal of the livestream.
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