Ticket reseller StubHub UK customers to get refunds over illegal hidden fees
StubHub UK has been fined £900,000 and ordered to refund over 50,000 customers for using 'drip pricing,' where mandatory fees are hidden until the final checkout stage. The Competition and Markets Authority (CMA) enforced the action to ensure price transparency for consumers.
Why it matters
This enforcement action sets a precedent for consumer protection in online retail and ticketing, specifically targeting deceptive pricing practices.
Image source, Getty Images By Faarea Masud Business reporter Published 23 June 2026, 07:27 BST Updated 9 minutes ago Ticket reseller StubHub UK has been ordered to refund more than 50,000 customers and pay a £900,000 fine for not showing people the total price upfront when buying tickets.
The article reports on a regulatory enforcement action using official statements from the regulator.
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