'Threatened to smash my face in': Mum of autistic teen struggles with awful noisy neighbours
An Auckland mother is reporting ongoing harassment from noisy neighbors at a Kāinga Ora apartment complex, claiming the situation is severely impacting her autistic daughter's health. The housing agency states they are investigating the conflicting accounts of the situation.
Why it matters
The case highlights the challenges of social housing management and the intersection of disability rights with neighbor dispute resolution.
An Auckland mother says her autistic teenage daughter is being terrorised by noisy neighbours at their Kāinga Ora apartment complex.
"About six months ago new tenants moved in and have completely flipped our lives upside down," Jamie, who asked to keep her surname private to protect her daughter, said.
"They play extremely, extremely loud music that vibrates through my entire house. It's 24/7 constant banging, thumping, stomping, late night visitors, dogs barking. They are the most disruptive neighbours we've ever had."
Jamie said her daughter had severe noise sensitivity and was now wearing headphones all day to manage the noise.
"She can't eat properly, she's not sleeping, she stays up all night and sleeps during the day. She's isolated herself to her bedroom."
Jamie complained to Kāinga Ora, who visited and spoke to the neighbours, but said this didn't help.
"Basically I've just been stonewalled. Nothing seems to be changing."
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