Think before you prompt: Claude AI chats exposed on Google raise privacy concerns

Hundreds of conversations between users and Anthropic's artificial intelligence (AI) chatbot Claude were briefly discoverable through Google Search, exposing CVs, workplace discussions, personal questions and confidential business information. The incident has reignited concerns about AI privacy and serves as a reminder that while AI chatbots have become everyday tools for millions of people, users should carefully consider the information they share. Although Anthropic says the conversations were not exposed through a hack or data breach, privacy experts argue the episode demonstrates how sensitive information can become public when users misunderstand sharing features. The development also comes as Anthropic faces a proposed class-action lawsuit in New York, United States, alleging it improperly collected and stored users' conversations without adequate consent. The company denies the allegations, but the lawsuit, coupled with the recent incident, has intensified scrutiny over how AI companies collect, store and safeguard user data. What happened?