The unfinished promise of transparency in CBSE’s digital evaluation system

The CBSE's digital evaluation system has faced significant operational failures, preventing the vast majority of students from accessing their answer scripts for verification. Despite government intervention, technical hurdles and portal outages have effectively barred most students from the re-evaluation process.
Why it matters
The failure of this digital infrastructure undermines the transparency and fairness of a critical national examination system affecting millions of students.
Designed to promote transparency in the evaluation of descriptive answer scripts, CBSE’s On-Screen Marking (OSM) system made verification and re-evaluation dependent on access to digitised answer scripts through applications, fee payments, and repeatedly disrupted portals. According to CBSE’s disclosures, only about 11 lakh digitised answer scripts—roughly 11% of the nearly 98 lakh scripts generated in the Class XII examination—were made available to around four lakh students by the end of May. Only these students became eligible for verification and subsequent re-evaluation.
The article focuses on systemic failures and data-backed evidence regarding the CBSE's operational shortcomings.
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