The skill BCG's North America boss thinks matters more in the AI era
BCG North America chair Mel Wolfgang discusses the firm's strategy of hiring consultants who blend traditional business acumen with technical proficiency. He emphasizes that critical thinking remains the most vital skill in an era increasingly dominated by AI.
Why it matters
Reflects broader shifts in the consulting industry as firms adapt to the integration of AI and technical automation in business strategy.
Mel Wolfgang, BCG's North America regional chair, wants consultants who can combine technical proficiency with critical-thinking skills. Courtesy of BCG BCG is accelerating hiring of both technical talent and traditional consultants . Mel Wolfgang, the firm's North America chair, wants consultants to keep building technical skills. At the same time, he said, critical thinking and judgment remain essential. At Boston Consulting Group, consultants of the future might look a lot like those of the past: generalists with business acumen. The difference, said BCG veteran Mel Wolfgang, is that the firm increasingly sees its consultants developing some of the technical capabilities once concentrated among specialists in areas such as IT architecture and software development . Wolfgang got a better sense of that shift when he took over as North America chair in May.
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