Business Insider·3 min read·medium

The FTC accuses Dollar General of routinely overcharging customers

The FTC accuses Dollar General of routinely overcharging customers
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The FTC and 20 US states have filed a lawsuit against Dollar General, alleging the retailer routinely overcharges customers through deceptive pricing practices. The complaint claims the company failed to correct mislabeled prices despite knowing about the issue for years.

Why it matters

This lawsuit highlights growing regulatory scrutiny over retail pricing transparency, especially as stores transition to digital price tags.

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A one-dollar deals sign is displayed at a Dollar General discount store in California. Patrick T. Fallon / AFP via Getty Images The FTC and 20 US states are suing Dollar General over its pricing practices. A complaint filed Monday alleges the company repeatedly mislabeled products and overcharged customers. US consumers have been particularly concerned about retailers' pricing as digital labels roll out. Dollar General is facing fresh federal scrutiny over its pricing practices. The US Federal Trade Commission said Monday it has filed a lawsuit, along with 20 states, accusing the discount retailer of deceptive pricing on its shelves, price tags, and advertisements. "Dollar General has, for years, repeatedly mislabeled prices, overcharged consumers and failed to correct the issue despite extensive corporate knowledge of the problem," the FTC said in a statement.

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