The big IT shake-up: Hiring in GCCs outpaces traditional tech; who gets the job?
Global Capability Centres (GCCs) in India are rapidly outpacing traditional IT services firms in net hiring. These offshore units are shifting from back-office support to high-value roles in AI, product engineering, and enterprise strategy.
Why it matters
This shift signals a structural change in the Indian labor market, indicating that high-end tech talent is increasingly gravitating toward multinational innovation hubs rather than traditional IT service providers.
The Indian IT sector is undergoing a tectonic shift with artificial intelligence rendering many traditional roles redundant and requiring an unprecedented skill upgradation to stay employable. Even as the traditional IT firms continue to hire and fire, one branch of the IT sector is emerging as an employment source that cannot be ignored.Global Capability Centres or GCCs which are essentially specialised offshore units of multinational companies are fast absorbing talent from the traditional IT sector.A recent PwC report on GCCs notes that they have migrated from providing transactional back-office support to shaping enterprise strategy and outcomes spanning advanced analytics, product engineering, cybersecurity, AI research and development, and increasingly, global P&L mandates.Also Read | Indian IT sector job market is changing: What can get you hired & at a premiumThe trend suggests that India’s GCCs are emerging as an increasingly important engine of technology hiring.
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