Thai Airways cancels 37 more flights at Suvarnabhumi amid flood-hit baggage backlog
Thai Airways has cancelled 37 additional flights as it struggles to resolve a massive baggage backlog caused by recent flooding in Bangkok. The airline has faced mounting criticism from passengers as operations at Suvarnabhumi and Don Mueang airports remain disrupted.
Why it matters
The disruption highlights the vulnerability of international travel infrastructure to extreme weather events and the resulting economic impact on airlines.
BANGKOK, Sept 30 — Thai Airways International has cancelled another 37 domestic and international flights through Thursday as it works to clear a major baggage backlog at Suvarnabhumi airport.
The latest cancellations, announced on the airline’s official Facebook page on Tuesday evening, came hours after chief executive Chai Eamsiri apologised to passengers following mounting complaints over days-long baggage delays, the Bangkok Post reported.
Several passengers responding to the announcement expressed concern that their flights could also be affected, while others sought updates on missing luggage.
A group of Thai passengers arriving from Chengdu, China, told the Bangkok Post that people waiting for their baggage at the airport “looked like zombies”, although the group received their luggage after about 40 minutes.
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