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The Guardian·3 min read·medium

Telstra CEO ‘deeply sorry’ for outage and admits risk of time-keeping failure was known

J
Josh Taylor Technology reporter
Telstra CEO ‘deeply sorry’ for outage and admits risk of time-keeping failure was known
AI Summary

Telstra CEO Vicki Brady has apologized for a major national outage caused by a software fault in the company's time-keeping systems. The outage disrupted essential services, including payments and emergency triple-zero calls, and is currently under investigation.

Why it matters

The incident underscores the fragility of critical national infrastructure and the severe public safety risks associated with digital system failures.

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Telstra CEO Vicki Brady speaks in Sydney on Friday, apologising for a national outage that has stopped trains, transactions and some triple zero calls. Photograph: Dean Sewell Telstra CEO Vicki Brady speaks in Sydney on Friday, apologising for a national outage that has stopped trains, transactions and some triple zero calls. Photograph: Dean Sewell Telstra Telstra CEO ‘deeply sorry’ for outage and admits risk of time-keeping failure was known Vicki Brady grilled at first public appearance since returning from overseas as SA police say call to triple zero failed before death

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Confidence: 80%

The report covers the CEO's apology while also highlighting the serious public criticism and potential legal implications regarding emergency services.

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