The Hindu·3 min read·medium

Telecom operators to show KYC name of incoming callers from November 1

T
The Hindu Bureau
Telecom operators to show KYC name of incoming callers from November 1
✦AI Summary

Starting November 1, 2026, Indian telecom operators are mandated to display the KYC-linked names of incoming callers. This Caller Name Presentation (CNAP) feature aims to curb spam calls, though it has raised concerns regarding user privacy.

Why it matters

This policy represents a significant shift in digital privacy and communication transparency, balancing the need to combat spam with the risks of personal data exposure.

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Telecom operators to show KYC name of incoming callers from November 1 left Telecom operators have been instructed to prepare their networks to be able to handle this feature without affecting call quality, or by compromising user privacy by retaining names displayed to end users in any way whatsoever. File photo for representational purposes only. Reuters Reuters https://th-i.thgim.com/public/incoming/f2ulbs/article71588144.ece/alternates/FREE_1200/2013-06-20T063617Z_1714547439_GM1E96K11J401_RTRMADP_3_INDIA-SURVEILLANCE.JPG ANINDITO MUKHERJEE A man speaks on a mobile phone at a marketplace in New Delhi June 18, 2013. India has launched a wide-ranging surveillance programme that will give its security agencies and even income tax officials the ability to tap directly into e-mails and phone calls without oversight by courts or parliament, several sources said. Picture taken June 18.

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