Telangana signs MoU with Zepto to establish resting spaces for gig workers in Hyderabad
The Telangana government and quick-commerce firm Zepto have partnered to build five 'Project PRAGATI' centres in Hyderabad. These facilities will provide gig workers with essential amenities like clean water, washrooms, and resting areas to improve working conditions.
Why it matters
This initiative addresses the growing need for urban infrastructure to support the welfare of the expanding gig economy workforce.
The Telangana Government and quick-commerce company Zepto have signed a Memorandum of Understanding (MoU) to establish five Project PRAGATI Centres across Hyderabad to provide basic facilities to gig and platform workers.
The centres will offer dedicated spaces for workers from quick commerce, food delivery, e-commerce, apparel and other last-mile delivery networks to rest during their working day. The initiative comes against the backdrop of gaps in basic urban infrastructure faced by workers who spend much of their working hours on the road.
A 2024 HeatWatch survey of 166 gig and platform workers in the city found that nearly 69% of those surveyed did not have access to clean washrooms, while more than 80% lacked shaded resting areas or cooling facilities while working.
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