TCM physician wins S$12,500 in damages from patient who defamed her in Google review

A Singaporean TCM physician was awarded S$12,500 in damages after a patient posted a defamatory Google review regarding an acupuncture treatment. The court ruled that while one review was defamatory, another post by the same patient constituted fair comment.
Why it matters
The case underscores the legal risks associated with online reviews and the balance between consumer feedback and professional reputation.
The patient had gone for acupuncture and other treatments but later developed weakness in her arm and was diagnosed with a nerve injury.
A person undergoing an acupuncture treatment. (Photo: iStock) New: You can now listen to articles. This audio is generated by an AI tool.
Lydia Lam 05 Aug 2026 05:45PM (Updated: 05 Aug 2026 06:15PM) Bookmark Bookmark Share WhatsApp Telegram Facebook Twitter Email LinkedIn Set CNA as your preferred source on Google Add CNA as a trusted source to help Google better understand and surface our content in search results. Read a summary of this article on FAST. Get bite-sized news via a new cards interface. Give it a try. Click here to return to FAST Tap here to return to FAST FAST SINGAPORE: A traditional Chinese medicine (TCM) physician has been awarded S$12,500 (US$9,751) in damages from a patient who defamed her in a Google review.
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