Tata Harrier EV breaks down repeatedly; dealer to refund price, pay Rs 65K

NEW DELHI: The Hyderabad district consumer commission has directed Tata Select Motors to take back a Tata Harrier EV and refund its price after deducting 10 percent depreciation, after finding that the vehicle repeatedly developed smart-key and central-locking problems despite repairs. The commission also awarded Rs 50,000 compensation and Rs 15,000 costs to the buyer, but declined to award the punitive damages sought. The order was passed on September 7, 2026.Why did the buyer approach the consumer commission?According to the commission order, M/s Refrigeration Equipment and Solutions, a partnership firm represented by partner Pawan Bagrecha, purchased a Tata Harrier EV Empowered + 75 APC from Tata Select Motors on August 1, 2025, for Rs 27.98 lakh. The vehicle was partly financed through a loan.Within days of delivery, the complainant alleged that the car repeatedly failed to start and developed problems with smart-key connectivity and central locking.