Tampines bus commuters face less predictable, longer wait times since Go-Ahead Singapore's takeover: Baey Yam Keng
Tampines residents are reporting increased bus wait times and service unreliability following Go-Ahead Singapore's takeover of local routes. MP Baey Yam Keng has met with the operator to address these concerns, citing a high percentage of new bus captains as a primary factor for the transition issues.
Why it matters
Public transport reliability is a critical infrastructure issue that directly impacts the daily quality of life and productivity for thousands of commuters.
Since Go-Ahead Singapore took over bus services in Tampines in July , some residents have complained of longer wait times and less reliable services, Baey Yam Keng shared in a Facebook post on Sunday (Sept 13).
"Many Tampines residents have told me that their daily bus journeys have become less predictable, with longer waiting times and buses arriving together since Go-Ahead Singapore (GAS) took over the services in July," Tampines GRC MP Baey said.
In comments, many users shared their perspective on the change of bus service provider, agreeing with Baey.
"There has been a significant decline in service standards since the SBS Transit era," said one, referring to the previous bus operator for the region.
"Perhaps it is time for the Government to look into re-tendering the package to another operator, especially given that GAS was the highest bidder, and yet such low quality of standards has been provided."
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