TAC urged to review how it supports road accident victims
A parliamentary inquiry in Victoria, Australia, has heard testimony from road accident victims regarding the Transport Accident Commission's (TAC) support services. Victims claim that bureaucratic failures, including inconsistent case management and delayed funding, have exacerbated their trauma and recovery processes.
Why it matters
It brings attention to the systemic challenges faced by victims of trauma when navigating state-run insurance and medical support schemes.
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Share A A A Before the accident, Kerryn Airs was a woman at the top of her game.
The mother of two was a self-described go-getter, frequent party host and procurement specialist who had been married for three decades.
Road fatality witness Kerryn Airs. Simon Schluter But it all changed on November 28, 2018, when Airs, driving home from work, saw an eight-year-old girl step into oncoming traffic at an intersection in Melbourne’s east, get hit by a car and die.
Airs rushed to help and called Triple Zero. She later called the girl’s mother to tell her of the accident.
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