The Hindu·3 min read·medium
T.N. govt. to ink pact with Centre for AI-enabled grievance redressal system for PDS beneficiaries
T
T. Ramakrishnan
✦AI Summary
The Tamil Nadu government is preparing to adopt the central government's 'Anna Sahayata' AI-enabled grievance redressal platform for PDS beneficiaries. The state aims to integrate district-level officials into the system to improve complaint resolution efficiency.
The Tamil Nadu government will soon sign a memorandum of understanding (MoU) with the Union government for adopting the ‘Anna Sahayata’ mobile application, an AI-enabled grievance redressal platform meant for beneficiaries of the Public Distribution System (PDS), particularly those covered under the National Food Security Act (NFSA).
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