Sree Narayana Guru Open University implements Right to Service Act

Ensuring complete transparency, accountability, and a student-friendly atmosphere, Sree Narayana Guru Open University (SGOU) has become the first university in Keralam to officially implement the Kerala Right to Service Act 2025, said officials. The order was issued by the Registrar based on instructions from the Higher Education department and with the approval of Vice-Chancellor Jagathy Raj V.P., establishing a legal framework to deliver various services to learners and the general public within a stipulated timeframe. The university has streamlined a system to provide 40 essential student services within specific deadlines.

Strict, time-bound services have been established across various departments, including academic, examination, IT, and library sectors. Academic services such as medium of instruction certificates, syllabus attestation, migration certificates, eligibility certificates, and transfer certificates will now be made available within designated timelines.