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The Verge·3 min read·medium

Spotify is now an AI chatbot, too

J
Jess Weatherbed
Spotify is now an AI chatbot, too
✦AI Summary

Spotify is testing a new AI chatbot feature that allows users to interact with the app to find music, podcasts, and audiobooks. The tool leverages personal listening history to provide tailored recommendations and answer specific questions about content.

Why it matters

This integration represents a broader industry trend of embedding conversational AI into consumer apps to improve personalization and user retention.

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Spotify is experimenting with a new AI feature that allows Premium subscribers to play and explore music, audiobooks, and podcasts by having conversations with a chatbot. The “Talk to Spotify” feature appears across the Home and Now Playing view on Spotify’s mobile app. You can interact with the chatbot by typing your request in the familiar AI text box, or by selecting the mic symbol and speaking.

Amazon Music introduced a similar feature last year when it integrated Alexa Plus into the service. Spotify’s chatbot goes a step beyond providing AI-powered recommendations and general trivia, however, because it references your playlists, favorite artists, repeat listens, and listening data when responding to requests. That means you can ask questions about your own listening history to check when you first heard a specific song, or see what genres you’ve been into lately if you can’t hold out for the annual Wrapped insights.

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