Some of Dyson’s $500 toothbrushes are breaking

Early users of the new $500 Dyson CameraJet electric toothbrush are reporting that water is leaking into the battery compartment, causing the devices to fail. Dyson claims the issue affects only a small number of early batches and is working to support affected customers.
Why it matters
The failure of a high-end, AI-integrated consumer product raises questions about quality control in premium tech-enabled household appliances.
Early users of Dyson’s CameraJet are reporting that water is getting into the battery compartment of the newly launched $499.99 electric toothbrush. One user posted on the r/Dyson subreddit that their model “broke within 30 seconds.”
The problem appears to stem from the device getting wet, which is a big issue for a toothbrush. In a post earlier this week, a Reddit user in the UK wrote that his unit appeared faulty and then discovered water in the battery compartment. Several responses to both posts indicate the issue is affecting multiple units.
The Verge reached out to Dyson about the complaints. In a company statement sent by senior communications manager for Home Technology, Kaitlyn Coleman, Dyson said it was aware that “a small number of early batches of Dyson CameraJet products may have experienced a component issue.”
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