Some New Samsung Device Owners Are Running Into RCS Messaging Issues
Users of newer Samsung smartphones are reporting connection errors when attempting to use Google Messages' RCS feature. Google is currently investigating the issue, which appears to affect those switching devices or carriers.
Why it matters
RCS is a critical messaging standard for cross-platform communication, and technical failures impact user experience for millions of Android owners.
Some have shared creative workarounds for connecting to RCS messaging on newer Samsung phone models.
Read full bio August 20, 2026, 6:28 pm ET
Some users of Google Messages are having trouble accessing RCS messaging on newer smartphones from Samsung.
Google is investigating an issue that some Android devices are encountering when trying to use RCS messaging . According to Reddit threads and Android-focused websites, some people switching to new devices, most commonly smartphones from Samsung, or who are switching carriers, are encountering error code 3100 , a connection error, when using Google Messages.
“We’re aware of this issue and are working with our carrier partners to get it fixed as soon as possible,” a Google spokesperson said in an email to CNET.
A spokesperson for Samsung did not immediately respond to a request for comment.
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