Singapore traveller claims KL bus left him 'in middle of nowhere' at 4am
A traveler reported being left stranded at 4:00 am after a coach bus departed during a stop without him. The passenger expressed frustration over poor communication from the bus operator and the lack of assistance provided during the incident.
Why it matters
The incident highlights consumer rights issues and the importance of service reliability in the regional travel industry.
A traveller has shared his frustrations over a coach journey to Kuala Lumpur, claiming he was left stranded during an early morning stop when the bus departed without him.
Sharing his experience in an Instagram post last month, the man, who goes by the name Ernz on social media, said he had booked an 11pm Billion Stars Express coach from Tai Seng MRT station on June 19 for a last-minute trip to KL.
He received his first shock shortly after making the booking at about 8pm.
Ernz said the bus company informed him that his departure time had been brought forward to 10pm "without giving any reason".
"I had to rush over by cab because of the change in timing," he said.
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