SIA cabin crew save passenger with CPR, win service award
A Singapore Airlines cabin crew team was honored with a service excellence award for saving a passenger's life during a flight from Barcelona to Singapore. The crew performed CPR and utilized an AED while coordinating with medical professionals on board.
Why it matters
It underscores the importance of emergency preparedness and high-level training for airline staff in life-critical situations.
Chief stewardess Serene Koh and inflight manager Kueh Joo Tong were among the 29 individuals and teams recognised at the annual SIA CEO Service Excellence Awards ceremony.
Listen Summarise A team of SIA cabin crew performed CPR and used an AED to save a 71-year-old passenger who lost pulse onboard a flight from Barcelona to Singapore. The team worked with doctors and first-aiders, calmed passengers, and comforted the passenger’s wife during the 20-minute resuscitation. The incident delayed departure by an hour, but the plane arrived on time, and the passenger later underwent successful heart stent surgery. AI generated
SINGAPORE – The flight from Barcelona to Singapore was just about to take off from the runway when SIA chief stewardess Serene Koh was alerted to a passenger who had suddenly become unconscious and was slumped in his seat.
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